Privacy Policy

UtahRenewals.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at utahrenewals.com and use our Utah business renewal concierge services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

Information We Collect

Information You Provide Directly

When you use our services, sign up for email renewal, or contact us, we may collect:

• Personal identification information: your full name and email address
• Business information: your Utah business entity number, business name, and entity type
• Payment information: credit or debit card details, billing address. Note: payment data is processed by our PCI-compliant payment processor (Stripe) and is not stored on our servers
• Communications: any questions, messages, or correspondence you send to us

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring URL (the page that led you to our site)
• Device type (desktop, mobile, tablet)

This data is collected through standard web server logs and may use cookies or similar tracking technologies to improve site performance and user experience.

Information from Third Parties

We may obtain publicly available business information from the Utah Division of Corporations’ public records (such as entity status, registration date, and renewal deadlines) in order to provide our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: to process your Utah business renewal filing on your behalf
• Communication: to send you filing receipts, renewal confirmations, and responses to your inquiries
• Renewal reminders: to notify you of upcoming renewal deadlines for your business entity
• Payment processing: to charge and process your service fee and state filing fee
• Site improvement: to analyze how visitors use our website and improve the user experience
• Legal compliance: to comply with applicable laws, regulations, or legal proceedings
• Fraud prevention: to detect, prevent, or address fraudulent or unauthorized activity

We do not use your personal information for automated profiling, targeted advertising, or any purpose unrelated to delivering our renewal services.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We share necessary information with trusted third-party vendors who assist us in operating our business, including:

• Stripe: our payment processor, for handling payment transactions securely
• Email service providers: to send transactional emails (confirmations, receipts)
• Web hosting providers: for website operation and data storage

All service providers are contractually required to keep your information confidential and use it only for the specific services they provide to us.

State of Utah

In order to file your business renewal, we submit the required information (business entity number, business name, and associated filing data) to the Utah Division of Corporations on your behalf. This is the core purpose of our service.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If UtahRenewals.com is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Security Practices

We take the security of your personal information seriously and implement industry-standard measures to protect it:

• HTTPS encryption: all data transmitted between your browser and our website is encrypted using SSL/TLS
• PCI-compliant payments: all payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. We never store your full card number on our servers
• Limited access: access to personal data is restricted to team members who need it to perform their job functions
• Data minimization: we collect only the information necessary to provide our services

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Filing records are retained for a minimum of three years. You may request deletion of your data at any time by contacting us at support@utahrenewals.com.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of non-essential communications at any time

To exercise any of these rights, contact us at support@utahrenewals.com.

Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Children’s Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

Terms of Service

These Terms of Service (“Terms”) govern your use of the UtahRenewals.com website and services. By accessing our website or purchasing our services, you agree to be bound by these Terms.

About Our Service

UtahRenewals.com provides a concierge service that assists Utah LLC owners in completing their annual business renewal filings with the Utah Division of Corporations. We are an independent third-party service and are not affiliated with any government agency.

Our service fee covers the cost of our concierge handling and filing assistance. State filing fees charged by the Utah Division of Corporations are separate and are collected in addition to our service fee. Both fees are presented transparently at checkout.

Refund & Dispute Policy

Service Fee Refunds

Our service fee is refundable under the following conditions:

• Full refund: if we have not yet submitted your filing to the state at the time of your request, we will issue a full refund of our service fee
• Full refund for errors: if we make an error in your filing, we will correct it at no charge and refund any fees you incurred as a result of our mistake
• No refund after filing: once your renewal has been successfully submitted to the state, our service fee is non-refundable, as the service has been completed

State Filing Fees

State filing fees paid to the Utah Division of Corporations are non-refundable once submitted. These fees are collected by the state, not by UtahRenewals.com, and are outside our control.

How to Request a Refund

To request a refund, contact us at support@utahrenewals.com with your name, email, business entity number, and a description of your request. We will respond within 2 business days.

Disputes

If you have a dispute regarding a charge, please contact us directly before initiating a chargeback with your credit card company. We are committed to resolving disputes fairly and promptly. Chargebacks initiated without first contacting us may result in account suspension.

Cancellation Policy

UtahRenewals.com offers a one-time service per renewal filing. There are no recurring subscriptions.

• Before filing: you may cancel your order for a full refund at any time before we submit your renewal to the state
• After filing: once your renewal has been submitted, cancellation is not possible as the service has been delivered
• Email sign-ups: if you signed up to receive renewal reminders via email, you may unsubscribe at any time by replying to any email with “UNSUBSCRIBE” or by contacting us at support@utahrenewals.com

Legal Restrictions & Limitations

Our services are available exclusively to Utah business entities registered with the Utah Division of Corporations. We do not file renewals for entities in other states.

By using our services, you represent that:

• You are the owner, officer, or authorized representative of the business entity being renewed
• The information you provide is accurate and complete
• You have the legal authority to authorize a third party to file on behalf of your business

UtahRenewals.com is not a law firm and does not provide legal advice. Our service is administrative in nature. For legal advice regarding your business, please consult a licensed Utah attorney.

There are no export restrictions applicable to our services.

Promotions & Offers

From time to time, UtahRenewals.com may offer promotional pricing or discounts. The following terms apply to any such promotions:

• Promotions are valid only for the period specified and may be discontinued at any time
• Promotional codes must be applied at checkout and cannot be applied retroactively
• Promotions cannot be combined with other offers unless explicitly stated
• Promotions apply to our service fee only and do not reduce state filing fees
• UtahRenewals.com reserves the right to modify or cancel any promotion at any time

Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis. While we strive for accuracy and timeliness, we cannot guarantee that the Utah Division of Corporations will process your renewal by any specific date. Processing times are determined by the state, not by UtahRenewals.com.

We are not liable for any penalties, fees, or consequences resulting from late filings where the delay was caused by the business owner failing to provide timely instructions or payment, or by the state’s processing backlog.

Contact Us

If you have any questions about this Privacy Policy, Terms of Service, or our practices, please contact us: